Home News National School Fees Go Digital: Government Mandates eCitizen Payments, Sparking Mixed Reactions

National School Fees Go Digital: Government Mandates eCitizen Payments, Sparking Mixed Reactions


In a move aimed at enhancing transparency and efficiency, the Kenyan government has announced that all parents with children in national schools will now be required to pay school fees electronically through the eCitizen platform. This directive, effective immediately, has sparked mixed reactions from parents, schools, and education stakeholders.


“This decision is primarily to curb corruption and ensure proper accountability for school fees,” declared Education Cabinet Secretary Prof. George Magoha. He emphasized the potential for streamlined financial management, reduced leakages, and improved record-keeping within the national school system.


Parents will pay fees directly through the eCitizen platform using various payment methods, including mobile money, debit cards, and credit cards. The government emphasizes user-friendly features and accessibility, even for those unfamiliar with online transactions.


While applauding the move towards enhanced transparency, some parents expressed concerns about digital literacy and access to technology, particularly in rural areas. “Not everyone has smartphones or reliable internet access,” voiced John Mwangi, a parent from Kajiado County. “The government should provide alternative options for those who face challenges using eCitizen.”

School administrators generally welcomed the change, acknowledging its potential benefits for streamlined fee collection and record-keeping. However, concerns were raised regarding potential technical glitches and the need for adequate training for school staff on the new system.


The Ministry of Education has assured the public that extensive awareness campaigns and training programs will be rolled out to equip parents and school staff with the necessary skills for using eCitizen. Additionally, alternative payment options are being explored for situations where internet access is limited.


This shift towards digital payments represents a significant change for the national school system in Kenya. While its effectiveness in achieving intended goals like transparency and efficiency remains to be seen, it undoubtedly brings challenges alongside potential benefits. Adapting to this new system will require collaborative efforts from the government, schools, and parents to ensure a smooth transition and address concerns constructively.




“This is a positive step towards fighting corruption and improving accountability in schools.” – Sarah Akoth, Education Activist


“The government needs to ensure everyone has access to the technology and knowledge required for online payments.” – David Kuria, Parent Representative


“We are committed to a smooth transition and will provide necessary support to both parents and schools.” – Prof. George Magoha, Education Cabinet Secretary


The upcoming months will be crucial in evaluating the success of this initiative and addressing potential hurdles. Whether it paves the way for a more transparent and efficient system or faces unforeseen challenges, the shift to eCitizen payments for national school fees marks a significant turning point in Kenya’s education landscape.

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